Website Address: www.areswatt.com
Introduction
Welcome to the official website of Shenzhen Longdian Areswatt New Energy Co., Ltd. (www.areswatt.com, hereinafter referred to as "this website" or "we"). Areswatt is committed to protecting your personal information and privacy rights. We pledge to strictly comply with the Personal Information Protection Law of the People's Republic of China, the Cybersecurity Law of the People's Republic of China, the Data Security Law of the People's Republic of China, and other relevant laws and regulations. This privacy policy explains how we collect, use, store, and protect your personal information when you visit and use this website.
Please read this privacy policy carefully. Continued use of this website indicates your agreement to the terms of this policy. If you do not agree with this policy, please stop using this website.
Article 1: Scope of Application
This privacy policy applies to all activities you engage in through the www.areswatt.com website, including but not limited to:
- Browsing website content
- Using online customer service or technical support functions
- Submitting contact forms or inquiry information
- Downloading applications or related materials
- Subscribing to newsletters or product updates
Article 2: Information Collection
2.1 Types of Information We May Collect
(1) Automatically Collected Information
- Access log information: IP address, browser type, operating system, access time, accessed pages
- Technical information: Device type, screen resolution, language settings
- Usage data: Page browsing records, click behavior, dwell time
- Cookie information: Technical cookies necessary for website functionality
(2) Information You Actively Provide
- Contact information: Name, email address, phone number, company name
- Inquiry content: Questions or messages submitted through contact forms
- Technical support information: Information related to your communication with our customer service
- Subscription information: Email addresses for subscribing to product updates or newsletters
2.2 Information Collection Methods
(1) Direct Collection
- Contact form submissions
- Online customer service conversations
- Email inquiries
- Phone consultations
(2) Automatic Collection
- Website access logs
- Cookie technology
- Website analytics tools
Article 3: Cookie Usage Instructions
3.1 Cookie Types
We use the following types of cookies:
(1) Necessary Cookies
- Purpose: Maintain basic website functionality and security
- Type: Session cookies, automatically deleted when browser is closed
- Necessity: Essential for normal website operation
(2) Functional Cookies
- Purpose: Remember your preference settings (such as language selection)
- Type: Persistent cookies, saved for a certain period
- Necessity: Enhance user experience, not essential
(3) Analytics Cookies
- Purpose: Understand website usage and improve website performance
- Type: Third-party analytics tool cookies
- Necessity: Used for website optimization, not essential
3.2 Cookie Management
- You can control the acceptance and deletion of cookies through browser settings
- Disabling cookies may affect the normal use of some website functions
- You can clear stored cookies at any time
Article 4: Purposes of Information Use
We collect your personal information primarily for the following purposes:
4.1 Website Operations
- Provide basic website functions and services
- Maintain website security and stable operation
- Conduct website performance optimization and troubleshooting
4.2 Customer Service
- Respond to your inquiries and technical support requests
- Provide product information and technical support
- Handle your opinions and suggestions
4.3 Product Promotion
- Send you product update information (only with your consent)
- Provide product introductions related to your interests
- Invite participation in product research or marketing activities
4.4 Legal Compliance
- Comply with applicable legal and regulatory requirements
- Cooperate with lawful investigations by government departments
- Protect our legitimate rights and interests
Article 5: Information Sharing and Disclosure
5.1 General Principles
We will not sell, trade, or otherwise transfer your personal information to third parties for commercial purposes.
5.2 Possible Sharing Situations
We may share your information in the following circumstances:
(1) With Your Consent
- Sharing with third parties with your explicit consent
(2) Service Providers
- Technical service providers cooperating with us (such as website hosting service providers)
- Limited to information necessary for providing services and subject to strict confidentiality constraints
(3) Legal Requirements
- Compliance with mandatory legal and regulatory provisions
- Cooperation with lawful requirements of government regulatory departments
- Protection of our or other users' legitimate rights and interests
5.3 Business Transfers
In case of merger, acquisition, or asset transfer, we will notify you of the relevant circumstances and require the new controlling party to continue to comply with this privacy policy.
Article 6: Information Storage and Protection
6.1 Storage Location
Your personal information will be stored within the territory of the People's Republic of China. If cross-border transmission is necessary for business purposes, we will strictly execute according to relevant legal and regulatory requirements.
6.2 Storage Period
Based on the principle of minimal necessity to achieve service purposes, we only retain your personal information for the period necessary to achieve the purposes described in this policy:
- Access logs: Retained for 12 months
- Contact information: Continuously retained until you request deletion
- Customer service records: Retained for 24 months for service quality improvement
- Subscription information: Until you cancel subscription
6.3 Security Measures
We take the following measures to protect your information security:
- Technical measures: Data encryption, access control, security auditing
- Management measures: Employee training, permission management, confidentiality agreements
- Physical measures: Server room security protection
Article 7: Your Rights
7.1 Right of Access
You have the right to know what personal information we have collected about you and how this information is used.
7.2 Right of Correction
If you find that the personal information we hold is incorrect, you have the right to request correction.
7.3 Right of Deletion
In the following circumstances, you have the right to request deletion of your personal information:
- The purpose of information collection has been achieved
- You withdraw consent and there is no other legal basis
- Information has been illegally processed
- Deletion is necessary to fulfill legal obligations
7.4 Right to Restrict Processing
In certain circumstances, you have the right to request restriction of our processing of your personal information.
7.5 Right to Data Portability
You have the right to request that we provide your personal information in a structured, common format.
7.6 Right to Withdraw Consent
For personal information processed based on consent, you have the right to withdraw consent at any time.
7.7 Right to Complain
If you believe our information processing violates relevant laws and regulations, you have the right to complain to relevant regulatory authorities.
Article 8: Third-Party Links
This website may contain links to third-party websites. We do not control these third-party websites and are not responsible for their privacy practices. We recommend that you review their privacy policies when visiting third-party websites.
Article 9: Children's Information Protection
Our website and services are primarily intended for adult users. We do not intentionally collect personal information from children under 14 years of age. If we discover that we have collected children's personal information, we will immediately delete the relevant information.
Article 10: Cross-Border Data Transfer
(1) If you access this website from outside the territory of the People's Republic of China, please note that your information may be transmitted to and processed and stored within China. We will ensure that such transfers comply with applicable legal and regulatory requirements.
(2) If cross-border provision of personal information is involved, we will pass national cyberspace administration security assessment or sign standard contracts, and separately inform you of recipient information and security measures before cross-border transfer.
Article 11: Policy Updates
We may update this privacy policy from time to time. The updated policy will be published on this website and marked with the update date. If the updated content significantly affects your rights, we will notify you through appropriate means.
Continued use of this website indicates your acceptance of the updated privacy policy.
Article 12: Dispute Resolution Clause
The interpretation, execution, and dispute resolution of this privacy policy shall be governed by and interpreted in accordance with the laws and regulations of the People's Republic of China.
If disputes arise from this privacy policy, both parties should resolve them through friendly consultation. If consultation fails, either party may file a lawsuit with the People's Court of Nanshan District, Shenzhen.
You acknowledge and agree that registration or use of this service is deemed acceptance of the above dispute resolution method.
Article 13: Contact Us
If you have any questions, opinions, or suggestions about this privacy policy, or need to exercise your related rights, please contact us through the following methods:
Official Website: www.areswatt.com
Technical Support: https://www.areswatt.com/cn/contact-us/
Customer Service Email:info@areswatt.com
Legal Email:legal@areswatt.com
Contact Phone:0755-23304744
Company Address:Room 502, Hanyu Biomedical Park, No. 37 Technology Middle 2nd Road, Maling Community, Yuehai Street, Nanshan District, Shenzhen
We will carefully handle your opinions and suggestions and provide a reply within a reasonable time.
This privacy policy is an important manifestation of our commitment to protecting your personal information. We will strictly comply with this policy to protect the security of your personal information.
The final interpretation right of this privacy policy belongs to Shenzhen Longdian Ares New Energy Co., Ltd.
Last Updated: 29/05/2025
