Website Address: www.areswatt.com

IMPORTANT NOTICE

Please carefully read and fully understand all provisions of these Terms of Service (hereinafter referred to as "these Terms"). Your access to and use of this website shall be deemed as your complete acceptance and agreement to these Terms. If you do not agree to any content of these Terms, please immediately cease using this website.

Article 1: Subject of Terms and Scope of Application

1.1 Subject of Terms

These Terms constitute an agreement between you (hereinafter referred to as "User" or "You") and Shenzhen Areswatt New Energy Co., Ltd. (hereinafter referred to as "We," "the Company") regarding the use of the Areswatt official website (www.areswatt.com, hereinafter referred to as "this Website").

1.2 Scope of Application

These Terms apply to all your behaviors in accessing and using this Website through any means (including but not limited to computers, mobile phones, tablets, and other devices).

1.3 Terms Constitution

These Terms, together with the Privacy Policy, User Guidelines, and other related rules of this Website, constitute the complete agreement for your use of this Website.

Article 2: Website Service Content

2.1 Service Overview

This Website is the official website of Areswatt Company, primarily providing the following services:

- Product Center: Display of commercial/residential energy storage products, micro inverters, photovoltaic modules, and other product information

- Technical Support: Product technical documentation, user guides, frequently asked questions

- Application Downloads: Areswatt Cloud application downloads and related information

- Customer Service: Online consultation, technical support, after-sales service

- Company Information: Corporate introduction, news updates, contact information

- Industry Information: Industry and company-related information and technical updates

2.2 Service Features

- Free Access: This Website provides free access services to users

- Authoritative Information: Website content is officially published by Areswatt, ensuring accuracy

- Professional Support: Providing professional new energy technical support and customer service

- Real-time Updates: Regular updates of product information and technical materials

Article 3: User Usage Rules

3.1 Lawful Use

- Users must comply with the laws and regulations of the People's Republic of China and relevant laws of their location

- Users' use of this Website is limited to lawful purposes only

- Users shall not utilize this Website to engage in any illegal or non-compliant activities

3.2 Access Behavior Standards

When using this Website, users shall:

- Comply with network ethics and social morality

- Respect the legitimate rights and interests of others

- Not disseminate false or harmful information

- Not engage in malicious attacks or behaviors that interfere with the normal operation of the Website

3.3 Prohibited Behaviors

Users shall not engage in the following behaviors:

- Using any device, software, or program to interfere with the normal operation of this Website

- Engaging in any behavior that may harm network security

- Spreading computer viruses or other harmful programs

- Attempting unauthorized access to this Website's servers or related systems

- Copying, modifying, or distributing the content of this Website for commercial purposes

- Engaging in any behavior that infringes upon the intellectual property rights of this Website

Article 4: Intellectual Property

4.1 Website Content Rights

- All content of this Website (including but not limited to text, images, audio, video, software, programs, layout design, etc.) is protected by intellectual property law

- The copyright, trademark rights, and other intellectual property rights of the Website content belong to Shenzhen Areswatt New Energy Co., Ltd. or relevant rights holders

- Without written permission, no person may copy, modify, publish, or distribute the content of this Website

4.2 Trademark Rights

- "Areswatt" and related logos are registered trademarks of Areswatt Company

- Without authorization, no person may use the aforementioned trademarks

- Using our trademarks for misleading or derogatory purposes is prohibited

4.3 User Content

- The intellectual property rights of content submitted by users through the Website (such as messages, comments, consultation information, etc.) belong to the users

- Users authorize us to use relevant content within the scope of Website services

- Users guarantee that the submitted content does not infringe upon third-party intellectual property rights

4.4 Fair Use

Users may reasonably use Website content in the following circumstances:

- Limited quotation for personal learning and research purposes (with source attribution required)

- Reasonable quotation for news reporting purposes

- Other fair use circumstances stipulated by law

4.5 Intellectual Property Protection

- Upon submission of preliminary evidence of infringement by rights holders, this Website will take deletion measures within 48 hours and notify users

- Upon submission of a non-infringement statement by users (which shall include preliminary evidence of non-infringement and true identity information of network users), this Website will forward it to rights holders and inform them that they may file complaints with relevant departments or initiate litigation in people's courts

- If this Website does not receive notice of complaint or litigation from rights holders within fifteen days after the forwarding of the statement, it has the right to promptly restore the content

Article 5: User Information and Privacy Protection

5.1 Information Processing

We collect, use, store, and protect your personal information in accordance with the "Areswatt Official Website Privacy Policy" **(see Appendix)**. The "Areswatt Official Website Privacy Policy" constitutes an important component of this Agreement and has the same legal effect as this Agreement.

5.2 Information Security

- We adopt reasonable technical and administrative measures to protect user information security

- Users have the obligation to properly safeguard their account information (if applicable)

- If information security issues are discovered, please contact us promptly

- After account cancellation, user information will be deleted within [30] days and cannot be recovered

5.3 Information Accuracy

Information provided by users should be true, accurate, and complete. If information changes, users should update it promptly.

Article 6: Disclaimer

6.1 Service Provision Basis

- This Website provides services on an "as is" basis, and we do not guarantee the continuity, stability, or security of the Website

- Website services may be temporarily interrupted due to maintenance, upgrades, network failures, and other reasons

- We do not guarantee that the Website is completely error-free or defect-free

6.2 Content Disclaimer

- Website content is for reference only and does not constitute any form of advice or commitment

- We do not assume guarantee responsibility for the accuracy, completeness, or timeliness of Website content

- Decisions made by users based on Website content are at the users' own risk

6.3 Third-Party Links

- This Website may contain links to third-party websites

- We are not responsible for the content, privacy policies, or practices of third-party websites

- Users access third-party websites at their own risk

6.4 Technical Limitations

- Due to technical limitations, the Website may experience response delays, data loss, and other issues

- We are not responsible for losses caused by technical problems

- Users are advised to regularly back up important information

Article 7: Limitation of Liability

7.1 Direct Losses

To the maximum extent permitted by law, we shall not be liable for direct losses suffered by users due to the use of this Website, except in circumstances where the law expressly stipulates that liability should be assumed.

7.2 Indirect Losses

We shall not be liable for the following losses:

- Loss of profits, loss of business opportunities

- Data loss or damage

- Business interruption losses

- Other indirect, special, or punitive losses

7.3 Liability Cap

If we are legally required to assume liability, the scope of liability is limited to direct losses, and the amount of liability shall not exceed the benefits obtained by users therefrom.

Article 8: Service Changes and Interruptions

8.1 Service Changes

- We have the right to modify, suspend, or terminate part or all of the Website services according to business needs

- Major service changes will be announced on the Website in advance

- Users who do not accept the changes may cease using the Website services

8.2 Service Interruptions

Website services may be interrupted under the following circumstances:

- System Maintenance: Regular maintenance and upgrades

- Force Majeure: Natural disasters, government actions, network failures, etc.

- Technical Failures: Server failures, network interruptions, etc.

- Legal Requirements: Compliance with laws, regulations, or government requirements

8.3 Service Termination

If users violate these Terms, we have the right to terminate the provision of Website services to users.

Article 9: User Breach Handling

9.1 Breach Determination

Users shall be deemed in breach if they engage in any of the following behaviors:

- Violating any provision of these Terms

- Using the Website to engage in illegal or non-compliant activities

- Infringing upon the legitimate rights and interests of others or us

- Other behaviors we deem inappropriate

9.2 Handling Measures

For user breach behaviors, we may take the following measures:

- Require users to immediately cease breach behaviors

- Delete non-compliant content

- Restrict or prohibit user access to the Website

- If the Company suffers losses due to user breach, the Company has the right to pursue the user's legal liability, including but not limited to claiming attorney fees

- Upon discovery of user violations, we will notify users through internal messages for rectification; if not corrected within 7 days, we have the right to take measures such as deleting content and restricting account functions; for cases involving illegal crimes, we will simultaneously report to cyberspace administration and public security departments

Article 10: Dispute Resolution

10.1 Applicable Law

The conclusion, performance, interpretation, and dispute resolution of these Terms shall all be governed by the laws and regulations of the People's Republic of China. If your location is overseas, these Terms will be adjusted and supplemented according to overseas regional laws.

10.2 Dispute Resolution Methods

- Disputes arising from these Terms should first be resolved through amicable negotiation between the parties

- If negotiation fails, either party may file a lawsuit with the Shenzhen Nanshan District People's Court

10.3 Legal Effect

If certain clauses of these Terms are deemed invalid or unenforceable, it shall not affect the validity of other clauses.

Article 11: Other Terms

11.1 Terms Modification

- We have the right to modify these Terms according to changes in laws and regulations and business development needs

- Modified Terms will be published within the application and users will be notified through appropriate means such as in-app announcements and emails

- Updated agreements shall take effect 7 days after publication, and users' continued use of the Website shall be deemed as acceptance of the modified Terms

11.2 Terms Interpretation

- The headings of these Terms are for convenience of reading only and do not affect the interpretation of the Terms' content

- Issues not covered by these Terms shall be governed by relevant laws and regulations

11.3 Severability

If any clause is deemed invalid by judicial institutions, such invalid clause shall not affect the validity of other clauses.

11.4 Complete Agreement

These Terms and related rules constitute the complete agreement between you and us regarding the use of this Website, superseding all prior oral or written agreements.

Article 12: Contact Information

If you have any questions or suggestions regarding these Terms, please contact us through the following methods:

Official Website: www.areswatt.com

Technical Support: https://www.areswatt.com/cn/contact-us/

Customer Service Email:info@areswatt.com

Legal Email:legal@areswatt.com

Contact Phone:0755-23304744

Company Address:Room 502, Hanyu Biomedical Park, No. 37 Technology Middle 2nd Road, Maling Community, Yuehai Street, Nanshan District, Shenzhen

We will carefully handle your opinions and suggestions and provide responses within a reasonable time.

These Terms shall take effect from the date of publication. Thank you for using the Areswatt official website. We will provide you with high-quality product information and technical support services!

The final interpretation rights of these Terms of Service belong to Shenzhen Areswatt New Energy Co., Ltd.

Appendix: Areswatt Official Website Privacy Policy

Last Updated: 29/05/2025